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Latest Reviews

Indianapolis Southside Harley-Davidson®

Review Rating: 4.93 out of 5 with 1412 user reviews
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5 out of 5 stars

Fast and excellent rescue!

By Jill D. on August 21, 2016

Herndon, VA | Service Department

Indianapolis Southside Harley-Davidson saved us today! We called for help with a flat and they picked us up, changed the tire, tested and inspected and got us out the door all within 2.5 hours! Mad props to Larry and the guys for taking such great care of us as we were passing through! Thank you!!

Thank you so much Jill!
We are happy to be of service to you and so happy we were able to get you back on the road!
We are very proud of Larry and all of our Southside Harley-Davidson employees. Most of our staff are long-time motorcycle enthusiasts that have been in similar situations and understand how something like a flat tire can ruin an otherwise great trip so we're eager to help where and when we can!
Glad everything worked out and hope the rest of your trip went great!
Thank you for your feedback!

Indianapolis Southside Harley-Davidson


 

3 out of 5 stars

$80 Tire Gauge

By David C. on August 9, 2016

Monrovia, IN | Parts and Accessories Department

Picked up my new Tri-Glide 3 weeks ago and it has air ride on the rear. I purchased the high dollar tire gauge to use on everything on the bike. The catalog even says I can use it like any standard tire gauge. NOT SO Will not work on the air shocks on the rear. Parts then tells me on the phone today I am supposed to use only a hand pump. My owners manual does not say that. Now they think I am going to buy their hand pump too. Poor communication and this is not my first issue with a lack if information from parts.

Thank you for your feedback David. I understand that this has been addressed and should not be a problem in the future.

Thank you for your business and for being part of our Southside Harley-Davidson family.

Indianapolis Southside Harley-Davidson

 

5 out of 5 stars

New bike purchase with trade in

By MICHAEL C. on July 28, 2016

Carmel, IN | New Sales Department

Just overall process was above and beyound. It was our 5th bike purchase in the last 4 yrs, always moving up, and our first purchase from SS Harley, and has benn , by far, our best experience. And actually, have found our visits over the past few years, even tho we had not purchased a bike there, to be very pleasant also. +a

Thank you Michael!

Your feedback is muchly appreciated! Also thanks for taking the time to offer your feedback!

Thank you for your business!
Indianapolis Southside Harley-Davidson

 

5 out of 5 stars

Proof there is great people @ SOUTHSIDE HARLEY

By Robert R. on July 22, 2016

indianapolis, IN | Service Department

Southside Harley Davidson Indianapolis Indiana: These guys here in the service department are the best @ what they do, not only did they fix my roadking, but they called me today said my bike was ready and i owe them nothing,it was $501.00. They know im really sick and i just had a couple surgerys, so they went to owner and asked for parts and they fixed my harley for free. Thanks Larry , Rodney and Sam the service manager ,you guys really give me some hope again!


Thank you Robert!
We appreciate your kind words and your time for offering your feedback!
We are happy to be of service to you and hope you are feeling better now!

Indianapolis Southside Harley-Davidson

 

5 out of 5 stars

Experience

By David C. on July 21, 2016

Indianapolis, IN | General Department

I have always received good customer service from all of the staff. This last time in Larry found my extended service warranty that I thought was gone. With Larry, Eric and Eric help me also go after a reimbursement on repairs I had done over on the East Coast.. The dealer couldn't find my extend service number.. Paid dearly for that. Waiting on check now.. To everybody at Southside, Thank You

Thank you David!

We are happy to be of service to you and appreciate your feedback! We're sure Larry, Eric and Eric do as well!

Thank you for your business and for being part of our Southside Harley-Davidson family!

Indianapolis Southside Harley-Davidson

 

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